Brand & Retail Pass: The Brand & Retail Pass is tailored for professionals working at a consumer brand or in the retail industry. If you are working in a retail company or at a retail brand and would love to learn more about the industry and network with peers, this pass is for you.

General Pass: The General Pass ideal for professionals from diverse industries seeking to connect with the industry. If you perhaps are in e.g. a consulting firm, a logistics and shipping company, or a technology solution provider and looking to connect with decision makers in the retail industry, this pass is for you.

Start-Up Pass: The Start-up Pass is designed for emerging start-ups and entrepreneurs looking to grow their ventures. If you are looking to engage with experienced mentors, pitch your ideas to potential investors, and explore strategies for scaling your start-up effectively, this pass is for you. Reserved for companies founded within the last 5 years.

Each pass type is designed to cater to specific interests and goals, ensuring that attendees can tailor their conference experience to match their professional needs and aspirations. Choose the pass that aligns best with your objectives to make the most of your conference participation. If you are unclear about which category you are in, don’t hesitate to reach out. We’d love to help.

Yes, we offer group discounts and bespoke solutions. We provide group discounts for parties of 5 or more attendees. To avail of the group discount, simply select the bundle ticket option when purchasing and the discount will be applied accordingly.

If you have any questions or interested in learning more about the bespoke options, don’t hesitate to reach out. We’d love to help.

By completing a purchase you’re agreeing to our general Terms and Conditions. Our refund and cancellation policy allows for full refunds if requested up to 14 days after purchase date. 

To initiate a refund or cancellation, please contact our support team at refunds@retailinsights.org and provide your booking details.

In case you choose the wrong pass, don’t worry, our team will assist you to get the right one. The process is straightforward:

1. First, your current pass will be recalled.
2. Next, you will receive a voucher of equivalent value to what you have already paid.
3. Finally, you can choose the right pass and apply the voucher at checkout.