PREPARE YOURSELF FOR A NEW DECADE IN RETAIL
Today’s retailers are facing a rapidly changing environment, increasingly due to technological developments. To stay on top, retailers need to trade and capture the full potential of new technologies and implement them through the right strategy. Being able to take advantage of the opportunities and avoid future challenges is crucial for tomorrow’s dealers. Against this background, Retail Insights 2023 will address how companies can prepare for the future. Through inspiring keynotes, panel debates and cases, we provide insight into what activities you need to invest in, what it takes to grow a retail business in 2023, and how you create value for your customers through it.
OUR TRACKS
OPERATIONS
The first theme will address the streamlining of daily operations, specifically focussing on areas such as technology to improve the in-store experience, and taking advantage of mobile user capability. Furthermore, it will discuss how to amplify sustainability in the supply chain.
1MARKETING & SALES
The second theme will provide valuable insights on sales and marketing strategies as it is a crucial part of businesses. It will discuss ways to connect with the customer base on a more personal level, as well as the importance of adapting to changes in behaviour and the power of social media in modern marketing.
2CUSTOMER EXPERIENCE
The third theme will focus on the latest technology within both physical and online shopping as well as e-commerce. This will discuss the customer journey in greater depth and how it can be optimised, exploring avenues such as personalisation in more detail.
3RETAIL INSIGHTS 2023 AGENDA
- 7:30 - 8:30
Grab some breakfast and network with more than 2000 other profiles from the retail industry
- 8:30 - 8:55
Main Stage
- 8:55 - 9:00
Main Stage
Official welcome to Scandinavia’s leading retail conference
- 9:00 - 9:20
Main Stage

Patrik Söderström
CEO

- 9:20 - 10:00
Main Stage
- 9:20 - 10:00
Stage 2
- 9:20 - 10:00
Stage 3
- 10:00 - 10:45
- 10:45 - 11:05
Main Stage
- 10:45 - 11:05
Stage 2
- 10:45 - 11:05
Stage 3
- 11:05 - 11:25
Main Stage
- 11:05 - 11:25
Stage 2
- 11:05 - 11:25
Stage 3
- 11:25 - 12:05
Main Stage
- 11:25 - 12:05
Stage 2
- 11:25 - 12:05
Stage 3
- 12:05 - 13:05
- 13:05 - 13:25
Main Stage
- 13:05 - 13:25
Stage 2
- 13:05 - 13:25
Stage 3
- 13:25 - 14:05
Main Stage
- 13:25 - 14:05
Stage 2
- 13:25 - 14:05
Stage 3
- 14:05 - 14:25
Main Stage
- 14:05 - 14:25
Stage 2
- 14:05 - 14:25
Stage 3
- 14:25 - 15:10
- 15:10 - 15:50
Main Stage
- 15:10 - 15:50
Stage 2
- 15:10 - 15:50
Stage 3
- 15:50 - 16:10
Main Stage
- 16:10 - 16:15
Official closing and thanks from the team behind Retail Insights 2022
- 16:15 - 17:45
Last chance to network with the over 1000 other participants at Retail Insights 2022.